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Recruitment.Redefined

WARRANTY EXECUTIVE

NORWICH  |  Motoring & Automotive

Reference
PAA/NN/WED
Contract Type
Permanent
Salary Overview
£24,000 + COMPANY BENEFITS
Expiry Date
29/07/2022

SUCCESSFUL FAMILY BUSINESS LOOKING FOR NEW TEAM MEMBER.
ARE YOU A STRONG ADMINISTRATOR WITH WARRANTY EXPERIENCE?
CAN YOU WORK UNDER PRESSURE AND TO TIMESCALES?

 

Our client is looking for a Warranty Executive to join there successful team on a permanent basis, working between there two Norwich sites.

Key responsibilities

  • Service administration, preparation for customer appointment
  • Inbound and outbound booking/progress/CSI follow up calls
  • Supporting service reception when required with 'non-specific duties’
  • Follow the process of Manufacturer’s Warranty claims from compilation through to managing monetary reconciliation
  • Manage warranty parts return & disposal
  • Ensure that all claims are made up to the maximum entitlement for the repair carried out
  • Maintain a good working relationship between the Authorised Repairer & Manufacturer
  • To consistently work to the Manufacturers auditable standard

Competency requirements

  • Be able to produce accurate, neat and auditable admin with a forensic attention to detail
  • Possess good self-organisation skills
  • High work standards
  • Be able to handle close scrutiny of work
  • Have excellent communication, inter-personal skills and flexibility in handling multiple tasks
  • To be able to work under pressure to specific timescales
  • To be a strong assertive decision maker
Nicola Nicholls - AREC
07957 790665
nicola.nicholls@prima-ardelle.co.uk
Norfolk & Cambridgeshire
Eastern Region
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