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Recruitment.Redefined

SERVICE/WARRANTY ADMINISTRATOR

NORWICH  |  Motoring & Automotive

Reference
PAA/NN/SWAD
Contract Type
Permanent
Salary Overview
COMPETITVE SALARY + BENEFITS
Expiry Date
27/05/2022

DO YOU HAVE HIGH WORKING STANDARDS AND ARE YOUR A CONFIDENT MULTI TASKER?
ARE YOU LOOKING FOR A NEW PATH WITH A SUCCESSFUL DEALERSHIP AS A WARRANTY/SERVICE ADMINISTRATOR?
COMPETITIVE SALARY + BENEFITS.

Key responsibilities

  • Service administration, preparation for customer appointment
  • Inbound and outbound booking/progress/CSI follow up calls
  • Supporting service reception when required with 'non-specific duties’
  • Follow the process of Manufacturer’s Warranty claims from compilation through to managing monetary reconciliation
  • Manage warranty parts return & disposal
  • Ensure that all claims are made up to the maximum entitlement for the repair carried out
  • Maintain a good working relationship between the Authorised Repairer & Manufacturer
  • To consistently work to the Manufacturers auditable standard

Competence requirements

  • Be able to produce accurate, neat and auditable admin with a forensic attention to detail
  • Possess good self-organisation skills
  • High work standards
  • Be able to handle close scrutiny of work
  • Have excellent communication, inter-personal skills and flexibility in handling multiple tasks
  • To be able to work under pressure to specific timescales
  • To be a strong assertive decision maker

Experience

Previous warranty administration experience preferred (preferably VAG, PSA), however candidates with linked (motor trade) experience (for example service advisor etc.) will also be considered.

WE ARE CURRENTLY SHORTLISTING FOR THIS ROLE - APPLY IN CONFIDENCE TODAY TO AVOID MISSING OUT!

Prima Ardelle Associates are an Employment Business and an Employment Agency as defined within the Code of Employment Agencies & Employment Businesses Regulations 2003 only suitable candidates are contacted.

We are one of the UK's leading providers for "white collar" staff for progressive companies. Please register for regular permanent position, why leave your career to chance?

Simply contact us in complete confidence - all interviews are conducted locally.

 

Nicola Nicholls - AREC
07957 790665
nicola.nicholls@prima-ardelle.co.uk
Norfolk & Cambridgeshire
Eastern Region
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