My client, an international property specialist are looking for a COMPLIANCE ADMINISTRATOR for their CLERKENWELL branch- you will need to have administration experience or be a graduate .
General Responsibilities (but not limited to);
Support the Compliance and Property Management Teams with the effective running of the key property management activity
Answering phone calls and general tenant and landlord communication where necessary
Prioritise daily workload and work to deadlines
Ensure continued compliance of our properties; ensuring the safety of our tenants and protecting the interests of our Landlords
Encourage positive online company reviews, particularly Google Reviews
Dealing with the emergency phone outside of office hours on a rare occasion when necessary due to staff shortages/unforeseen circumstances, but only when mutually agreed by employer and employee
Personal Responsibilities (but not limited to)
New Files – Update management system, lodge deposit as per ‘New File Checklist’
Credit Control – Review, monitor and chase rent arrears and outstanding fees, doing your utmost to reduce the rent arrears on the portfolio, following our internal procedures and using template letters
Supplier Errors – Review supplier invoices and ensure they are paid promptly, liaising with Property Managers
Service Charges and Ground Rent – Effectively manage service charges and ground rents where instructed to do so by Clients. Ensure the activity is managed thoroughly, anticipate receipts, request accrual of floats, chase funds where necessary and work with the Client Account Manager to ensure prompt payments
Critical Safety (Gas, Electric, Legionella, EPC) – Manage the activity of critical safety ensuring tests are performed and satisfactory certificates are issued within the required legal parameters, caring for our contractor database ensuring we have a database of efficient, accredited contractors.
Property Licencing – Continuously review what properties require a licence, advise Clients accordingly, manage the database of licences held and chase renewals in good time, keeping effective records
Utilities/Council Tax Bills – As needed, process council tax and utility bills, ensuring they are for the correct periods and requesting amendments to any incorrect billing received
Communication and customer service skills
Practical computer knowledge
Accuracy and attention to detail
Be organised, able to prioritise and manage time efficiently
Ability to work both autonomously and collaborate with the team
Show initiative, be enthusiastic, and have a positive nature
Reports to Compliance Manager
This is a great opportunity NOT TO BE MISSED - APPLY NOW FOR SHORT-LISTING!
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Prima Ardelle Associates are an Employment Business and an Employment Agency as defined within the Code of Employment Agencies & Employment Businesses Regulations 2003 only suitable applicants will be contacted.