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SERVICE ADVISOR - BROMLEY

Reference:
CH/SAB
Sectors:
Motoring & Automotive
Salary:
£24,000 per annum
Town/City:
BROMLEY
Contract Type:
Permanent

Description

SERVICE ADVISOR WANTED FOR A PRESTIGE DEALERSHIP

EXCITING OPPORTUNITY WITHIN A BUSY DEPARTMENT

**BASIC SALARY £24,000 DOE £46,500 OTE**

My client, a busy dealership looking for an SERVICE ADVISOR.

Main duties that you will cover as a service advisor:

  • To ensure all customer vehicles are fully repaired and serviced according to standards and within agreed timeframes.
  • To communicate with the customer regarding the repairs and any additional work required, providing excellent customer service and care.
  • To have thorough knowledge of the complete product range and have knowledge of our competitors.
  • To provide guidance and training to the team to improve their performance and to ensure that all Technicians are doing their jobs effectively and confidently, working as a team.
  • To monitor and ensure that the completion of all service and repair paperwork is completed promptly, ensuring customer satisfaction.
  • To establish and maintain excellent working relationships with our manufacturing partners.
  • To give feedback to the Assistant Service Manager on staff welfare, absence, holiday and performance.
  • To ensure the Technicians are allocated to jobs according to skillset.
  • To ensure customer vehicles are handled with care whilst the responsibility of the Service Workshop and that all cars are cleaned and valeted ready for handover to customer.

Requirements :

  • You will have at least three years’ proven experience in customer service, negotiating and upselling within a premium brand franchised motor-trade environment
  • You will have proven leadership, managerial and people development skills
  • You will have strong business acumen and negotiation skillGood attitude, work ethic and outlook

APPLY IN CONFIDENCE NOW !

Details for Prima Ardelle Associates - Motor Desk

Main Contact:
Chanelle Herridge
Tel:
01732 752100
Mobile:
07860181732
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