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CUSTOMER CONTACT TEAM - VALUATION SERVICES CO-ORDINATOR (CUSTOMER SERVICE ) - NORWICH

Reference:
VAC-3555
Sectors:
Contact Centre Manager, Customer Service
Salary:
£19,000 per annum
Benefits:
DOE NEGOTIABLE
Town/City:
Norwich
Contract Type:
Permanent

Description

ARE YOU AN EXPERIENCED TELESALES/CUSTOMER SERVICE PERSON?

DO YOU WANT TO HELP DEVELOP YOUR CAREER IN A FANTASTIC PROPERTY COMPANY?

CIRCA 19K + COMMISSION OPPORTUNITIES + BENEFITS +25 DAYS ANNUAL LEAVE

Our client based in Norwich are currently looking for a VALUATION SERVICES CO-ORDINATOR to work full time - MONDAY TO FRIDAY (37 hours per week)  the ideal candidate will have great customer service/telesales experience (ideally in the finance sector) The perfect candidate will be responsible for:

  • Working efficiently in the customer contact team.
  • Co-Ordinate activities in support of the valuation & survey department.
  • Maintaining databases on systems to ensure surveyors receive full administrative support.
  • Act as point of contact to support surveyors in the field
  • To work with third parties both internal and external to provide quotations
  • .Establish business development opportunities
  • Respond to all requests for quotes on varying types of valuations
  • Manage and support inbound and outbound
  • Provide customer support
  • Monitor and manage the accurate and timely completion of reports.
  • Booking appointments for Surveyors

The right candidate will have:

  • Fantastic customer service/telesales experience
  • A good geographical knowledge of the area
  • Fantastic organisational skills
  • Computer literate with Excel and Word
  • Audio typing speed with digital dictation experience a bonus.
  • An understanding of bank panel management a bonus.
  • Conveyancing and survey practice knowledge also a bonus.

PLEASE NOTE:

THIS ROLE REQUIRES WORKING WITH CUSTOMER FINANCIAL DATA - ALL CANDIDATES WILL NEED TO PASS PRE-EMPLOYMENT SCREENING INCLUDING A CREDIT CHECK SCREENING

APPLY NOW IN CONFIDENCE AS OUR CLIENT IS INTERVIEWING THIS WEEK.

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